1. You Will Speak To A Knowledgeable Person- You will speak someone who cares about you and your needs. No "receptionists" here, all of our Salon Coordinators are well versed in our guests' needs.
2. Honest Pricing – No sales gimmicks, no hidden costs. You will always be told what your services are going to cost. We do run specials too!
3. Communications – You will be very happy to find that we love to communicate. You will always get a chance to discuss what YOU want prior to any service. We don't assume that we know what you need, you are your own expert!
4. You Get “The Best Service Ever!” – You get the best service through excellent communication and a determination to make you happy. Simple, always. You are always treated like you are our only guest.
5. Skilled & Talented Professionals – This means you get the highest quality work performed on you. Our extensive training and education of techniques, products, and skills gives you superior service. Every team member must complete our in-salon skill certification program.
6. Our Expert “Secrets” Revealed – We promise to share our most guarded secrets with you when you become a guest. Newsletters, blogs, tweets and posts add to your enjoyment.
7. One Stop Service For Your Convenience – Cuts, styling, color, straightening, corrective work, highlights, lowlights, facial waxing, mini-facials, stress-relieving treatments, Aveda professional haircare products, and Aveda professional cosmetics all under one roof , explicitly for your convenience.
8. You Will Never Get That “In-Between Look” Again – We will set you up in a program that will let you know exactly when you need to be serviced again.
9. 100% Money Back Guarantee – That is exactly what we mean when we tell you, “The Best Service Ever, Or It’s Free!” We will bend over backwards to make you happy or you don’t pay!!